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SHIPPING + PROCESSING
Shipping & Delivery
At Maui and Sons, we want to get you your gear as fast as possible. All orders ship directly from our warehouse in Rancho Cucamonga, CA.
Shipping Rates & Speeds
| Shipping Method | Cost | Estimated Transit Time |
| Standard Shipping | $7.99 | 2–5 Business Days |
| Expedited Shipping | $11.99 | 1–3 Business Days |
| Orders $60+ (Apparel Only) | FREE | 2–5 Business Days |
Free Shipping Offer: We offer free standard shipping on all apparel-only orders of $60 USD or more shipping to USA addresses. Please note that straw hats and skateboards are excluded from this offer due to their unique size and handling requirements.
Track Your Order
We know you're excited to receive your new gear. Tracking information is provided as soon as your order ships. You will be able to easily view the progress of your shipment through the links provided in your shipping confirmation email.
Processing Times
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Most orders are processed and ready to head out within 1-2 business days, in some cases it may be processed same day.
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Orders placed over the weekend or on major holidays will be processed the following business day.
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Please note that transit times are estimates and begin once your package leaves our facility.
Shipping Protection & Claims
At Maui and Sons, we want to ensure your gear arrives ready for the next swell. If you opted for Shipping Protection at checkout, your order is fully covered against loss, damage, or theft during transit.
If something went wrong with your delivery, don't sweat it. Click the link below to start your claim, and our team will get you back in the water as soon as possible.
Please Note: Claims for damaged items must be filed within 30 days after the last tracking update.
Global Shipping — We currently offer global shipping to all countries with the exception of Guatemala, Belize, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Argentina, Bolivia (Plurinational State of), Chile, Colombia, Ecuador, Paraguay, Peru, the Dominican Republic and Uruguay.
Please contact us at customerservice@mauiandsons.com for more information.
RETURNS + EXCHANGES
We offer free returns or exchanges for domestic orders within 30 days of delivery.
We hope you never have to send anything back, but just in case something goes wrong, here’s our hassle free return policy..
#1. Our policy lasts 30 days for applicable items. All sale items and promotions are final sale, unless otherwise stated.
#2. To be eligible for a return, Items must be in brand new condition with the tags still attached in original package.
International orders can be returned within 30 days of delivery and will be reimbursed for the full amount paid, minus shipping charges. Returns must be unworn and include original packaging and tags.
Read more on our Returns Page.
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